Effective Date: 28/09/2025

Thank you for shopping with dontvalidatelabels. We strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund and return policy below.

1. Returns

• Eligibility: We accept returns within 7 days of the purchase date. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.
• Return Process: To initiate a return, please contact our customer service team at [dontvalidatelabels@gmail.com] or message us on Instagram with your order number and reason for return. We will provide you with instructions on how to return your item.

2. Refunds

• Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within a certain amount of days.

3. Exchanges

• Eligibility: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us a message on Instagram with the proof of damage and we’ll guide you through.
• Process: Upon receiving your defective or damaged item, we will inspect it and notify you of the approval or rejection of your exchange request. If approved, we will ship the replacement item to you.

4. Sale Items

• Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

5. Shipping

• Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

6. Contact Information

For any questions regarding returns or refunds, please contact us at:

• Email: dontvalidatelabes@gmail.com
• Phone: We don’t have a phone number. You can send a message on our Instagram.
• Address: Dhaka, Bangladesh.